Holiday Update 📦 We will be closed between December 18th – January 6th
UPS Update: As of December 4th UPS has stopped taking new orders for 48 hours. All UPS orders will be shipped with Purolator
Privacy PolicyVladislav Kim2023-12-15T17:40:00-05:00
Privacy Policy
Last Updated: October 12, 2023
At Ton Atelier Sérigraphie, the privacy of your data — and it is yours, not anybody else’s — is very important to us. That’s why we will only collect the essential information that we need to improve our products and services.
In this policy, we lay out what data we collect, why, how your data is handled and your rights to your data. We promise to never sell your data: never have and never will. We are engaged to protect your data in the best of our capacity.
Why we collect data
No information is collected without a valid reason. In summary, it is used mainly for these purposes:
- Provide, operate, and maintain the tonatelier.ca website and services.
- Understand and analyze how you use our website to further improve it.
- Communicate with you, including for customer service, to provide you with updates and other information relating to tonatelier.ca.
- Send you informational and promotional emails, if you manually opted in to receive them.
- Find and prevent fraud.
What information do we collect?
Personal information
When you sign up on the Ton Atelier website, we typically ask for some, but limited to what is needed, personal information including:
Email address
First name
Last name
Phone number
Country, Province, Postal code, City
Company information (if applicable)
Billing Information
If you buy products or services from Ton Atelier, you will be asked to provide your payment information and billing address. Credit card information is submitted directly to our payment processors and doesn’t hit nor are saved on our servers. We store a record of the payment transaction, including the last 4 digits of the credit card number, for purposes of account history, invoicing, and billing support. We store your billing address so we can charge you for services, calculate any sales tax due, send you invoices, and detect fraudulent credit card transactions.
Website Interactions
We collect information about your browsing activity for analytics and statistical purposes such analyzing the performance of our website and repairing bugs that can impact your online experience.
This information includes but is not limited to the following:
IP address
Operating system
Browser
Access times
Visited pages
Page load timings
Referring websites
By using the Ton Atelier website, you agree to the policies stated on this page. This privacy policy page will also be occasionally updated and if you are registered (with an account or newsletter subscription), we will attempt to inform you by email.
If you didn’t find the answer to your questions relating to your data and privacy on this page, don’t hesitate to send us an email to [email protected].
Contact Information
Privacy Officer
Physical Address: 317 Boul des Prairies, Laval, QC H7N 2V5
Email Address: [email protected]